Refund policy

14-Day Return Policy

We accept return requests within 14 days of delivery.

Return Eligibility

To qualify for a return, the item must be unworn, unwashed, unused, and returned in its original condition. Items should be free of odors, stains, makeup, pet hair, or other signs of wear. Proof of purchase is required.

Starting a Return

To request a return, email hello@beingisgood.com with your order number and the reason for the return. If the item is damaged or incorrect, please include clear photos.

If your return is approved, we will provide return instructions and the appropriate return address. Items returned without prior approval may not be accepted.

Return Shipping

For size changes, fit issues, or change-of-mind returns, the customer is responsible for return shipping costs.

If we sent an incorrect, defective, or damaged item, Being is Good will cover the approved return shipping cost or provide another appropriate resolution.

Damages and Incorrect Items

Please inspect your order after delivery. Contact us within 7 days if an item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized products
• Gift cards
• Items marked Final Sale
• Items that have been worn, washed, altered, or damaged after delivery

Promotional Discounts

Items purchased with an automatic or promotional discount may be returned unless they were clearly marked Final Sale.

If part of an order that received a quantity discount is returned, the discount will be recalculated based on the items kept. The refund may be adjusted if the remaining order no longer qualifies for the original discount.

Exchanges

We do not process direct exchanges. The fastest way to receive another size or item is to return the original item and place a new order after the return has been approved.

Cancellations and Order Changes

Contact us as soon as possible if you need to cancel or change an order. Because many products are printed to order, cancellations or changes cannot be guaranteed once production has started.

Refunds

Once your return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit card company may require additional time to post the refund.

Original shipping charges and customer-paid return shipping costs are non-refundable, except when the item was incorrect, defective, or damaged.

If more than 15 business days have passed since your refund was approved, please contact hello@beingisgood.com.

International Returns

International customers are responsible for return shipping costs and any customs duties, taxes, or additional fees associated with the return.

Questions

For return or refund questions, contact hello@beingisgood.com.